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Owner Center

Everything you need as a Mountain Sun owner, in one place. Sign in to your private portal, or send a request to Valley Run and the board — any time, from any device.

  • Your own secure login and account
  • Statements, dues, and online payments
  • Governance documents, minutes, and insurance certificates
  • Maintenance requests with text and email status updates

Emergency? Don't use a form.

For fire, gas smells, flooding, or anyone in danger, call 911 first. Then call Valley Run at 603-960-9122.

Call Valley Run
Quick actions

What would you like to do?

Pay my dues

View your balance and pay by card or bank transfer.

Portal

Statements & documents

Bylaws, minutes, budgets, insurance, and tax forms.

Portal

Announcements

News from Valley Run and the board, including meeting notices.

Portal

Call Valley Run

Talk to the on-site manager, 8:00 AM – 5:00 PM.

603-960-9122
Owner requests

Send a request to Valley Run.

Every request goes straight to the property manager, gets logged, and is followed up by email or text.

Maintenance request

Tell us what's wrong and where. Photos help — reply to your confirmation email or text with pictures.

Please enter your name.
Please enter your unit.
Please enter a valid email.
Please enter a phone number.
Priority
Emergencies (water leak, no heat in winter, gas smell): call 603-960-9122 instead.
Please add a short summary.
Please describe the issue.
Permission to enter
Requests are reviewed during office hours, 8:00 AM – 5:00 PM.
Inside your portal

Your ownership, organized.

Each owner gets a private login. Here's what you'll find once you sign in.

Account & dues

See invoices and payment history, and pay quarterly dues online by card or bank transfer.

Document library

Bylaws and master deed, rules and regulations, meeting minutes, budgets, reserve studies, insurance certificates, and tax forms.

Announcements

Inspection schedules, meeting notices, and board updates — also sent by email and text.

Request tracking

Every maintenance request and concern is logged, with updates when it's scheduled and when it's resolved.

Owner community

A private space for owner discussions, board Q&A, and annual meeting materials.

Your weeks

Your rotation calendar, upcoming stays, and rental-pool status in one place.

What happens next

How requests are handled.

1

You submit

Use a form above, the “Need help?” button, or your portal.

2

We confirm

You get an email (and a text, if you opted in) confirming we received it.

3

Valley Run acts

The request is reviewed during office hours and assigned to staff or a vendor.

4

You're updated

We let you know when it's scheduled and when it's resolved.

Owner FAQ

Help with your account

How do I get my login?
Logins are created by Valley Run for owners of record. Use the “Update info” form above and tick “Send me an Owner Portal login invitation,” or call 603-960-9122. You'll receive an email with a link to set your password.
I forgot my password.
Select “Forgot password?” on the sign-in screen and enter the email address on file. A reset link will be emailed to you.
How do I pay my dues?
Sign in and open your invoices to pay online. For wire or ACH instructions, always call Valley Run to verify — never send funds to account details you received only by email.
Who sees the concerns I raise?
Valley Run sees every concern so they can follow up with you. Concerns that need a board decision are shared with the board. If you ask us to keep your name confidential, it won't be shared with other owners.
Can my renters or family submit maintenance requests?
Yes. Guests staying in a unit can use the maintenance form (choose “A guest staying now”) or call Valley Run directly.